How do I resubscribe someone with an unsubscribe response?

Great, thanks Mark. I'll give that a go!




________________________________________
From: Tessitura Marketing Forum [forums-marketing@tessituranetwork.com] On Behalf Of Mark Ridley [bounce-markridley2246@tessituranetwork.com]
Sent: Thursday, October 09, 2014 7:54 PM
To: Lydia Gibala
Subject: Re: [Tessitura Marketing Forum] How do I resubscribe someone with an unsubscribe response?

You may need to do this in Wordfly itself.

Go to Subscriber Search (option under Subscribers)

Enter your email address and search, then select your account from the results.

At the top of your subscriber information you should see the mailing status, and if it isn't set to Ok to mail then change it. This is normally set to Do not email if you have hit an unsubscribe link or possible a hard bounced email.
From: Lydia Gibala
Sent: 10/8/2014 9:02:58 PM

I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

Thanks,

Lydia



This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Great, thanks Mark. I'll give that a go!




________________________________________
From: Tessitura Marketing Forum [forums-marketing@tessituranetwork.com] On Behalf Of Mark Ridley [bounce-markridley2246@tessituranetwork.com]
Sent: Thursday, October 09, 2014 7:54 PM
To: Lydia Gibala
Subject: Re: [Tessitura Marketing Forum] How do I resubscribe someone with an unsubscribe response?

You may need to do this in Wordfly itself.

Go to Subscriber Search (option under Subscribers)

Enter your email address and search, then select your account from the results.

At the top of your subscriber information you should see the mailing status, and if it isn't set to Ok to mail then change it. This is normally set to Do not email if you have hit an unsubscribe link or possible a hard bounced email.
From: Lydia Gibala
Sent: 10/8/2014 9:02:58 PM

I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

Thanks,

Lydia



This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!