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How do I resubscribe someone with an unsubscribe response?

Lydia Gibala
$organization

I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

Thanks,

Lydia

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  • $organization

    Normal 0 false false false EN-US X-NONE X-NONE

    Hi Lydia,

     

    If you did the unsubscribe to test the feature in Wordfly then you will need to change it in Wordfly.  Do a Subscriber Search for your email, then select. At the top should be Mailing Status and then change that to receive all mailings.

    Hope this helps.

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  • $organization

    Normal 0 false false false EN-US X-NONE X-NONE

    Hi Lydia,

     

    If you did the unsubscribe to test the feature in Wordfly then you will need to change it in Wordfly.  Do a Subscriber Search for your email, then select. At the top should be Mailing Status and then change that to receive all mailings.

    Hope this helps.

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