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How do I resubscribe someone with an unsubscribe response?

Lydia Gibala
$organization

I've noticed that when I upload an extraction list to WordFly my email address is not imported due to an unsubscribe response. When I went into my account to reverse it, I couldn't work out what to update. The e-news interest is still ticked and my global mailing preferences have no restrictions. Does anyone know how to rectify this so that WordFly stops blocking the import?

Thanks,

Lydia

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  • $organization

    You may need to do this in Wordfly itself.

    Go to Subscriber Search (option under Subscribers)

    Enter your email address  and search, then select your account from the results.

    At the top of your subscriber information you should see the mailing status, and if it isn't set to Ok to mail then change it. This is normally set to Do not email if you have hit an unsubscribe link or possible a hard bounced email.

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  • $organization

    You may need to do this in Wordfly itself.

    Go to Subscriber Search (option under Subscribers)

    Enter your email address  and search, then select your account from the results.

    At the top of your subscriber information you should see the mailing status, and if it isn't set to Ok to mail then change it. This is normally set to Do not email if you have hit an unsubscribe link or possible a hard bounced email.

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