I was wondering if anyone is currently using ranking in Tessi. What was entailed in setting this up and has it been of great value to you?
In addition to subscriber discounts, we use it to sell discounted tickets when people buy a membership. We haven't got any cart validation in place yet so the current process is the customer buys the membership, and goes through checkout. On the confirmation page after having checked out, I've placed a button to take the patron back to the login screen where s/he logs in with the same credentials as previously which in then invokes the ranking and associated MOS. After logging, the customer gets a list of performances where the discount applies. It was fairly easy to set up, the only extra task was to create a new procedure based on AP_CUSTOMER_RANK which runs a few times a minute based on membership purchase and constituency. The procedure runs this frequently so the ranking is instated by the time the customer checks out with membership purchase. From: Shawn Stone <bounce-shawnstone8423@tessituranetwork.com> Sent: 4/2/2014 11:00:48 AM I was wondering if anyone is currently using ranking in Tessi. What was entailed in setting this up and has it been of great value to you? This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
In addition to subscriber discounts, we use it to sell discounted tickets when people buy a membership.
We haven't got any cart validation in place yet so the current process is the customer buys the membership, and goes through checkout. On the confirmation page after having checked out, I've placed a button to take the patron back to the login screen where s/he logs in with the same credentials as previously which in then invokes the ranking and associated MOS. After logging, the customer gets a list of performances where the discount applies.
It was fairly easy to set up, the only extra task was to create a new procedure based on AP_CUSTOMER_RANK which runs a few times a minute based on membership purchase and constituency. The procedure runs this frequently so the ranking is instated by the time the customer checks out with membership purchase.
From: Shawn Stone <bounce-shawnstone8423@tessituranetwork.com> Sent: 4/2/2014 11:00:48 AM