Promo Codes not available in Offers?

I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...

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  • Former Member
    Former Member $organization

    No it isn’t exclusive. Add the Box Office modes of sale to the table with the new price type.

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Sera Parker
    Sent: Friday, March 07, 2014 4:22 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Marketing Forum] Promo Codes not available in Offers?

     

    Ah that's what it was! Thank you so much for your help - got everything working now! My last question is... can we make the price type available for box office to process? Right now the price type isn't showing up as an option - is this method exclusively for the web?

    From: Lucie Spieler <bounce-luciespieler8144@tessituranetwork.com>
    Sent: 3/6/2014 3:58:59 PM

    Are the price types associated to the MOS in TX_MOS_PRICETYPE?

     

    ______________________________
    Lucie Spieler
    IT Development and Training Manager

    FLORIDA GRAND opera




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    No it isn’t exclusive. Add the Box Office modes of sale to the table with the new price type.

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Sera Parker
    Sent: Friday, March 07, 2014 4:22 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Marketing Forum] Promo Codes not available in Offers?

     

    Ah that's what it was! Thank you so much for your help - got everything working now! My last question is... can we make the price type available for box office to process? Right now the price type isn't showing up as an option - is this method exclusively for the web?

    From: Lucie Spieler <bounce-luciespieler8144@tessituranetwork.com>
    Sent: 3/6/2014 3:58:59 PM

    Are the price types associated to the MOS in TX_MOS_PRICETYPE?

     

    ______________________________
    Lucie Spieler
    IT Development and Training Manager

    FLORIDA GRAND opera




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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