I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.
Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...
Hi there,
We’re quite new to it all but here’s my broad checklist based on a helpful past post. (I’m on the brink of creating multiple “promo” MOS so the customer isn’t seeing all price types available in the one current “Promotions MOS”. Slippery slope I fear so keen to hear more on this thread!)
Ina
1. Create a source code in Appeals. Ensure the end date is either blank, or the end of the promotion.
2. Promote list (if applicable)
3. In Campaigns>References>Mode of Sale - create your promotional MOS for the web if it is not yet created
4. Create price types TR_Price Type (if applicable)
5. Link the price type to the promotional web MOS in TX_MOS_PRICE_TYPE. (The price type you use for the promotion must not be available in the default web MOS otherwise everyone will be able to access it)
6. Security - enable the price types and MOS for the web user.
7. In Facility Manager>Hold/Alloc Map - assign the promotional MOS to the Allocation map if it hasn’t already been assigned.
8. In Ticketing Setup>Performance - add the price type and promo MOS. Check Dates! (Promote the offers if applicable)
9. Add the MOS to the fee rules if a fee should be added.
10. Enable the MOS for the relevant Extras/Dining performance.
11. Link TR_WEB_SOURCE_NO to the Source Code created and the MOS you want it the promotional code to be available in. Then name the promotional code – this will be the word or number that should be typed in on the website to access the special MOS. The parent key is Tessitura Web.
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Sera Parker Sent: Thursday, March 06, 2014 4:54 PM To: Nicole Keating Subject: [Tessitura Marketing Forum] Promo Codes not available in Offers?
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