Promo Codes not available in Offers?

I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...

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  • Former Member
    Former Member $organization

    Here are the things I always check:

     

    Is the Price Type you are using associated with the MOS you are using?

     

    Did you place an Offer on the Perf?

     

    Are the Offer Dates Active?

     

    Does the MOS have proper Allocations?

     

    Are both the Price Type and MOS available to Web User in Security?

     

    Is the proper MOS associated in TR_WEB_SOURCE_NO?

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Sera Parker
    Sent: Thursday, March 06, 2014 4:54 PM
    To: Nicole Keating
    Subject: [Tessitura Marketing Forum] Promo Codes not available in Offers?

     

    I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

    Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Here are the things I always check:

     

    Is the Price Type you are using associated with the MOS you are using?

     

    Did you place an Offer on the Perf?

     

    Are the Offer Dates Active?

     

    Does the MOS have proper Allocations?

     

    Are both the Price Type and MOS available to Web User in Security?

     

    Is the proper MOS associated in TR_WEB_SOURCE_NO?

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Sera Parker
    Sent: Thursday, March 06, 2014 4:54 PM
    To: Nicole Keating
    Subject: [Tessitura Marketing Forum] Promo Codes not available in Offers?

     

    I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

    Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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