Promo Codes not available in Offers?

I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...

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  • You would need to go to season manager and then season maintenance. Once there set the parameters to bring up the perfs that get the discount. You would then select the offers tab and associate that source code to the price type as an offer. That should make it work. 

    Christopher Cuhel
    Software Application Project Manager
    John Michael Kohler Arts Center

    Sent from my iPhone

    On Mar 6, 2014, at 3:52 PM, "Sera Parker" <bounce-sarahparker6350@tessituranetwork.com> wrote:

    I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

    Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • You would need to go to season manager and then season maintenance. Once there set the parameters to bring up the perfs that get the discount. You would then select the offers tab and associate that source code to the price type as an offer. That should make it work. 

    Christopher Cuhel
    Software Application Project Manager
    John Michael Kohler Arts Center

    Sent from my iPhone

    On Mar 6, 2014, at 3:52 PM, "Sera Parker" <bounce-sarahparker6350@tessituranetwork.com> wrote:

    I've setup an offer GOOG25. I built the price map, source code, inserted a line under TR_WEB_SOURCE_NO, associated the price types with the price maps on every individual performance, added the right to Security.

    Despite doing this however, when I go to Ticketing Setup > Production Elements, none of the GOOG25 price types are available for selection under the Mode of Sale tab. Did I miss a step? I've check all my dates & they're all set to expire way far into the future...




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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