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Suppressing reservations from extractions

Former Member
Former Member $organization

Hi everyone,

Has anyone come up with a satisfactory method for suppressing reservations from extractions for mailings?

To suppress anyone who already has tickets for whatever show the mailing is about, previously I've used a simple suppression segment: Tickets - Production | In | <show>

But I recently realised that because this information comes from the Ticket History tab, it isn't counting any reservations as they don't transfer to that tab until they're paid for. Has anyone come up with an easy way to suppress anyone with a reservation for the show? I can't even think where to start!

Thanks,
Hannah

  • $organization

    Unknown said:

    Has anyone come up with a satisfactory method for suppressing reservations from extractions for mailings?

    I've made us some custom criteria for this. They include:

    GT: Held/Unpaid - Perf Code
    GT: Held/Unpaid - Perf Date
    GT: Held/Unpaid - Prod
    GT: Held/Unpaid - Facility

    Happy to share the underlying custom view and system table entries. Please e-mail me offline if interested.

     

  • Former Member
    Former Member $organization in reply to Chris Jensen

    Hi Chris,

    Many thanks for the suggestion. This is a bit beyond my skills with Tessitura, but I've passed it to our resident Tess. wizard so hopefully he can make something of it! :)

    Hannah