Hello,
I work in the ticketing side of things and am currently having a mis understanding with our accounting dept. and I think more knowledge on my part would help to resolve the situation.
Where is the information stored that tells the business office how many credit card transactions were recorded for a certain season that we are charged fees from the credit card merchant? Is there a place that a GL is stored that ties everything together?
The issue is that we are having an issue with the semantics between "credit card processing fees" (from the merchant) vs. ticket order handling fees. The accounting dept. has given us GL's to use for the "fees" setup so that credit card transactions for certain performances are charged to this specific GL so they know how much the merchant credit card processing fees are. They weren't talking about ticket order handling fees( i know a GL is input when setting up a fee in ticketing setup). I am just not sure where this information is stored? Or if I am missing something all together?
Thanks in advance!