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Check adjustment due to incorrect amount entry in Tess

Mayra Medina
$organization
  • What would be the best practice to adjust the amount of a check that was processed for a donation. I am basically $2.00 over in Tess than my bank deposit. Do I have to completely adjust out the check from the constituents record and re enter it using “adjustment” as payment method being that the check was already deposited? 
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  • $organization

    It really depends on your Finance team. We have a Check Reversal payment method we can use to back out an incorrectly entered check (negative amount that was entered in error). We then just re-enter it using the normal Check payment method. We also have a separate Check Refund payment method which we use when we actually have to issue a refund in the form of a check. Our Payment Method set-up looks like this:

    Description Payment Type Income/Refund Assest General Ledger Number Require Check No
    Check Check Income GL #1 Yes
    Check Refund Other Refund GL #2 No
    Check Reversal Check Refund GL #1 (same GL as Checks post to) Yes
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  • $organization

    It really depends on your Finance team. We have a Check Reversal payment method we can use to back out an incorrectly entered check (negative amount that was entered in error). We then just re-enter it using the normal Check payment method. We also have a separate Check Refund payment method which we use when we actually have to issue a refund in the form of a check. Our Payment Method set-up looks like this:

    Description Payment Type Income/Refund Assest General Ledger Number Require Check No
    Check Check Income GL #1 Yes
    Check Refund Other Refund GL #2 No
    Check Reversal Check Refund GL #1 (same GL as Checks post to) Yes
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