Can or how do you reopen a closed user batch? A check entry is wrong.
Thanks,
Mike
Hi Mike,
Once a batch has been closed it cannot be reopened. We've found that the best course of action for us is to have the person in charge of gift entry open a new batch and use the Check Adjustment payment type to fix whatever error was made. We then post both batches together, using the same posting number.
Hope this helps!
Rebecca Talisman
Accounting Associate
Washington Performing Arts Society