Can or how do you reopen a closed user batch? A check entry is wrong.
Thanks,
Mike
Oops, double post, please see below.
Hi Mike,
Once a batch has been closed it cannot be reopened. We've found that the best course of action for us is to have the person in charge of gift entry open a new batch and use the Check Adjustment payment type to fix whatever error was made. We then post both batches together, using the same posting number.
Hope this helps!
Rebecca Talisman
Accounting Associate
Washington Performing Arts Society
I open a new batch a do an entry adjustment. Adjustments are in the Contributions documentation.
Marie
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Marie Kocher | Development Assistant
Kansas City Ballet
Todd Bolender Center for Dance and Creativity
500 W Pershing Road
Kansas City, MO 64108
816-931-2232 x 1382 | 816-931-1172 (fax)
mkocher@kcballet.org
Buy tickets and enroll for classes: www.kcballet.org
From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Mike Cheatwood Sent: Thursday, January 16, 2014 12:14 PM To: Marie Kocher Subject: [Tessitura Finance Forum] Re opening a closes user batch
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