Hello,
Has anyone automated the batch closing and posting procedures? If the end of the month falls on a w/e when staff is not here, finance has to wait a day or two before closing the month. If we could automate, it would solve that issue as well as improve workflow on a day to day basis.
Thanks, Michael
The Network strongly discourages automating the batch closing and posting processes. Error checking code is built into the client to ensure the integrity of data in a batch before it is closed and again when the batch is posted that if skipped could cause problems with the transactions in a batch. Additionally, with controlled batches, credit cards are released for settlement when a controlled batch is closed and if automation results in these charges failing to be released, it could result in major financial implications. Support has worked through numerous problems resulting from the automation of batch closing and posting that have been difficult to troubleshoot and resolve. As such, although we understand the reasons why there is a desire to automate these processes, our position is that closing and posting of batches should only be done via Batch Administrator in the client.
Bob
From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Michael Johnson Sent: Wednesday, August 07, 2013 12:51 PM To: Robert Bell Subject: [Tessitura Finance Forum] Possible to Automate Batch Closing/Posting?
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Thanks for the explanation Bob! I don’t believe we’ll be heading down this path, as it were.
Hi Michael
Have you considered amending the process so that someone in Finance is responsible for closing/posting the batches?
Regards
Laura
From: Tessitura Finance Forum [mailto:forums-finance@tessituranetwork.com] On Behalf Of Michael Johnson Sent: 07 August 2013 19:09 To: Scott, Laura Subject: RE: [Tessitura Finance Forum] Possible to Automate Batch Closing/Posting?
As well as giving your Finance team the ability to close batches as well as post them, I also wrote a small report for them that allowed them to enter a batch number and would run a few checks but if those checks passed would switch the status form Open to Held, that way they could then take ownership of the batch and Close it through the client and Post it.
Mark
Thanks everyone for your suggestions!