modifying receipt text

Hey all - 

So, we use the ticket order screen to sell our education classes and I am hoping to modify the standard print order receipt to include additional language (cancellation policy, name of student taking the class (from the Special  Request), etc) and wonder if anyone can tell me how I can accomplish this.

 

Thanks!

Ellie

ZACH Theatre

Parents
  • You can also design a new receipt in the Ticket Design editor which is found in the Ticketing Setup module.  Not sure if all of the elements are standard but you might be able to create a custom ticket element if necessary.  Whoever sets up your performances is probably familiar with Ticket Design.

     

    Elizabeth Carlock

    Director of Ticketing Services

    The Granada Theatre 

     

    From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Thursday, August 23, 2012 4:18 PM
    To: Elizabeth Carlock
    Subject: RE: [Tessitura Education Forum] modifying receipt text

     

    Hi Ellie –

     

    We accomplish this using a custom invoice report that also writes an ‘acknowledgement’ event to the order history. I am happy to arrange for it to be shared, if you’d like! Your IT/DBA staff will need to help you implement & customize it.

     

    Feel free to shoot me an e-mail off-list if you’d like more info!

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    FIRST STAGE

    Transforming Lives Through Theater

    325 West Walnut Street | Milwaukee, WI 53212
    (414) 267-2970 direct
    | (414) 267-2976 fax

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • You can also design a new receipt in the Ticket Design editor which is found in the Ticketing Setup module.  Not sure if all of the elements are standard but you might be able to create a custom ticket element if necessary.  Whoever sets up your performances is probably familiar with Ticket Design.

     

    Elizabeth Carlock

    Director of Ticketing Services

    The Granada Theatre 

     

    From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Thursday, August 23, 2012 4:18 PM
    To: Elizabeth Carlock
    Subject: RE: [Tessitura Education Forum] modifying receipt text

     

    Hi Ellie –

     

    We accomplish this using a custom invoice report that also writes an ‘acknowledgement’ event to the order history. I am happy to arrange for it to be shared, if you’d like! Your IT/DBA staff will need to help you implement & customize it.

     

    Feel free to shoot me an e-mail off-list if you’d like more info!

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    FIRST STAGE

    Transforming Lives Through Theater

    325 West Walnut Street | Milwaukee, WI 53212
    (414) 267-2970 direct
    | (414) 267-2976 fax

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children