Education questions

Hi Jean,

I’ve found that one of the most annoying things about using Tessitura is the fact that you can’t add multiple names to organization records. At Wigmore Hall, we currently resolve the problem through having 1 record for each school through which all bookings are taken. The name on the record is either the head teacher or music co-ordinator – whoever we deal with more frequently. Other teachers can then be added as aliases so if you search for them, the school record will still come up, but this means that all your ticket history will be in one place.

Hope that’s helpful! Would be interested to hear other solutions though.

Best wishes,

Kate

Hi Graeme,

What would you advise about adding schools to the database? Can a school record be added with multiple names attached to it , or does each individual teacher need to be added seperately? If this is the case how would you find information about how many tickets a school had bought overall?

Hope that makes sense. I would be glad of any advice

Jean Baynham

Cheltenham Festivals Box Office

Hi Holly,

At the Young Vic we're in the process of integrating our 'Taking Part' department into Tessitura as much as possible.  This is definitely an ongoing process, but if there's anything I can help with, please don't hesitate to give me a shout.

Grae

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Jean,

I’ve found that one of the most annoying things about using Tessitura is the fact that you can’t add multiple names to organization records. At Wigmore Hall, we currently resolve the problem through having 1 record for each school through which all bookings are taken. The name on the record is either the head teacher or music co-ordinator – whoever we deal with more frequently. Other teachers can then be added as aliases so if you search for them, the school record will still come up, but this means that all your ticket history will be in one place.

Hope that’s helpful! Would be interested to hear other solutions though.

Best wishes,

Kate

Hi Graeme,

What would you advise about adding schools to the database? Can a school record be added with multiple names attached to it , or does each individual teacher need to be added seperately? If this is the case how would you find information about how many tickets a school had bought overall?

Hope that makes sense. I would be glad of any advice

Jean Baynham

Cheltenham Festivals Box Office

Hi Holly,

At the Young Vic we're in the process of integrating our 'Taking Part' department into Tessitura as much as possible.  This is definitely an ongoing process, but if there's anything I can help with, please don't hesitate to give me a shout.

Grae

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!