Hello!
We are thinking of using Resource Scheduling, for room, supply and instructor management for our offering of art classes, and are looking for some feedback from anyone who is currently using it.
Specifically we were hoping to hear how these things work for you.
Thank you,
Sunny
Hey Sunny and Debra. We use it here at the Royal Shakespeare Company (and I used it in a previous job at Shakespeare's Globe). 3 spaces here, set-up didn't take too long, very quick to amend things or make changes. Cancellations very easy too. Our templates roll over year to year, no need to remake them, they're not like performance set-ups.
Like Chelsea mentions, it's not easy to amend a recurring booking in the Ticketing Set-up area of resource scheduling. You also can't make an available/ busy template for multiple spaces at a time, you'll need to do it for one room, then do it for another room, then do it for another room... This gets a bit tiring, especially when inputting busy/ available templates for the school holidays for example. You might spend a couple of hours booking in the holidays for the year ahead, rather than a couple of minutes in a room booking software.
One of the things I would love to see Tessitura do more of, is how it could link in to other Venue Management/ Room Booking software. At the moment we manually duplicate all the room bookings into our software (Artifax).