Hello!
We are thinking of using Resource Scheduling, for room, supply and instructor management for our offering of art classes, and are looking for some feedback from anyone who is currently using it.
Specifically we were hoping to hear how these things work for you.
Thank you,
Sunny
We use Resource Scheduling for pretty much everything (art classes, concerts, lectures, anything where a body will be in a room).
The initial set-up kind of sucked. We had Tessitura Services do most of it when we signed our initial contract. But that's only because we have A LOT of different spaces. (I think we are up to over 20 between gallery spaces and studios).
Once they were in there it's actually super easy to use them. Cancelling assignments you just select the specific space, filter to the date you need; the schedule will be listed with a little trash can next to it (click the trash can to delete it). We cancel assignments all the time if a class gets cancelled or we need to move to a new space. To change an assignment, you would just cancel it out of the first resource and then add it back in to the second.
Our only real complaint with it is that if we have a recurring assignment, it won't let us cancel just ONE if we need to. For example if we have a concert in our SWC space the first Sunday of every month, we set up the recurring schedule as such. The problem is, if we need to cancel for one month (say July we cancel because it's on July 4th or something), the calendar won't let us delete just the one. We have to stop the recurring before that date and build a new recurring after that date. It's a little annoying.