Workshops

Hi Natasha,

We run 3 workshops per day on average here at Arts Centre Melbourne – the schools have a choice of 17 different workshops, and the time and date are completely on demand, dictated by the school. I will note that we are incredibly fortunate here in that we have an fantastic Tessitura Application Specialist team who build all Tessitura events for our organisation.

How we manage the build of the education workshops:

·         At the beginning of the season, create a template event in Tessitura for each of the 17 workshops.

·         When a new booking comes in, the Education team communicate the time, date and capacity details to the Tessi Specialist team

·         The Tessi Specialist team copy the template event to specified time and date

·         The Education team process the booking (we have Student and Teacher editable Price Types, so we can customise the cost of the workshop if necessary).

It works really well for our processes, and we’ve even customised a system table for the transfer of the event build information so that we don’t have to rely on emails.

I hope that helps!

Hannah Schneider

Coordinator, Schools Programs

Arts Centre Melbourne

From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Natasha Klein
Sent: Thursday, 12 January 2017 11:17 AM
To: Hannah Schneider <Hannah.Schneider@artscentremelbourne.com.au>
Subject: [Tessitura Education Forum] Workshops

Hi everyone,

Last we started to do workshops for schools and they were a huge success. Because it was our first year we were very flexible about start times and based it on the needs of the teacher, so there hasn't been much consistency. We have already doubled our bookings this year and I would like to start entering them into Tess (right now we are using an excel spreadsheet - ack!). We have also spoken with our group sales person and we are working towards creating 1 invoice that includes both tickets and the workshop. The invoice includes a start time and because we have been so flexible about the time I've been told it can't happen. Has anyone run into the same problem and figured out a way to work around it? 

Thanks!

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Hi Natasha,

We run 3 workshops per day on average here at Arts Centre Melbourne – the schools have a choice of 17 different workshops, and the time and date are completely on demand, dictated by the school. I will note that we are incredibly fortunate here in that we have an fantastic Tessitura Application Specialist team who build all Tessitura events for our organisation.

How we manage the build of the education workshops:

·         At the beginning of the season, create a template event in Tessitura for each of the 17 workshops.

·         When a new booking comes in, the Education team communicate the time, date and capacity details to the Tessi Specialist team

·         The Tessi Specialist team copy the template event to specified time and date

·         The Education team process the booking (we have Student and Teacher editable Price Types, so we can customise the cost of the workshop if necessary).

It works really well for our processes, and we’ve even customised a system table for the transfer of the event build information so that we don’t have to rely on emails.

I hope that helps!

Hannah Schneider

Coordinator, Schools Programs

Arts Centre Melbourne

From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Natasha Klein
Sent: Thursday, 12 January 2017 11:17 AM
To: Hannah Schneider <Hannah.Schneider@artscentremelbourne.com.au>
Subject: [Tessitura Education Forum] Workshops

Hi everyone,

Last we started to do workshops for schools and they were a huge success. Because it was our first year we were very flexible about start times and based it on the needs of the teacher, so there hasn't been much consistency. We have already doubled our bookings this year and I would like to start entering them into Tess (right now we are using an excel spreadsheet - ack!). We have also spoken with our group sales person and we are working towards creating 1 invoice that includes both tickets and the workshop. The invoice includes a start time and because we have been so flexible about the time I've been told it can't happen. Has anyone run into the same problem and figured out a way to work around it? 

Thanks!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Education Forum. You may reply to this message to post to the Education forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Click here to report this email as spam.