Hi everyone
We're just getting started with tuition payments for a single class for our Education department. We were expecting straight forward payments but that's not been the case. Several students were awarded scholarships to attend the 20 week course and I'm wondering what's the best practice for handling these as we still need to track students bio data, etc.
Also, payment plans. Does anyone have any information they could share in how this works best in Tessitura? We were not planning on invoicing but simply applying payments to a reserved on paid order.
These methods are a bit of a bandaid until we can get the education department fully on board. We're a new PAC going into our third season so lots of learning to do!!
All information and assistance is much appreciated!!!
Michelle
We also process scholarships/financial aid and payment plans for Academy classes in Tess. Happy to participate in a call/discussion as well.
-p.
Patrick Schley Academy Services Manager
FIRST STAGE
Transforming Lives Through Theater
325 West Walnut Street | Milwaukee, WI 53212 (414) 267-2942 direct | (414) 267-2976 fax
Did this call already take place? We process scholarships "manually" in Tess as comp tickets or discounted tickets (half scholarships), so we sometimes have up to four price types. Unfortunately we have never been able to get the payment plan function to work in Tess, so we'll just remind box office to process payments on certain dates. Ideally your system should be able to process these on a pay schedule. I'm not sure why ours doesn't work.
Halley