Scholarships - How do you handle?

Michelle,

We have been on Tessitura for a long time, and are in the process of an education department redesign / refresh of our use of Tessitura.  I would also like to hear what others are doing in this area.  Particularly things that work really well, or thing that do not work well, that we maybe should avoid.

--Tom

…

718.724.8135

tbrown@BAM.org

From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Michelle Wiesel
Sent: Friday, September 25, 2015 3:35 PM
To: Thomas Brown <tbrown@bam.org>
Subject: [Tessitura Education Forum] Scholarships - How do you handle?

Hi everyone

We're just getting started with tuition payments for a single class for our Education department.  We were expecting straight forward payments but that's not been the case. Several students were awarded scholarships to attend the 20 week course and I'm wondering what's the best practice for handling these as we still need to track students bio data, etc.

Also, payment plans.  Does anyone have any information they could share in how this works best in Tessitura?  We were not planning on invoicing but simply applying payments to a reserved on paid order. 

These methods are a bit of a bandaid until we can get the education department fully on board.  We're a new PAC going into our third season so lots of learning to do!!

All information and assistance is much appreciated!!!

Michelle

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We also process scholarships/financial aid and payment plans for Academy classes in Tess. Happy to participate in a call/discussion as well.

-p.

We’d also love to jump on the call if it hasn’t happened yet, we have a robust financial aid program for schools and are interested in what others are doing to process and track.

LUCY HALE

Director of School Programs

Perot Museum of Nature and Science

P 214.756.5825 | lucy.hale@perotmuseum.org

2201 N. Field Street, Dallas, TX 75201

P 214.428.5555 | perotmuseum.org

From: Tessitura Education Forum [mailto:forums-education@tessituranetwork.com] On Behalf Of Halley Elwell
Sent: Monday, October 5, 2015 12:45 PM
To: Lucy Hale
Subject: RE: [Tessitura Education Forum] Scholarships - How do you handle?

Did this call already take place? We process scholarships "manually" in Tess as comp tickets or discounted tickets (half scholarships), so we sometimes have up to four price types. Unfortunately we have never been able to get the payment plan function to work in Tess, so we'll just remind box office to process payments on certain dates. Ideally your system should be able to process these on a pay schedule. I'm not sure why ours doesn't work.

Halley