Morning all,
Our development team uitlises acknowledgements for creating customised letters to their donors and consitiuents.
I attended a great session on 'Quick and Beautiful Acknowledgements' by Ranie Daw at this years Aus/New Zealand meet up, and I'd love to be able to use the acknowledgement feature to create letters for our schools, tailored depending on how many performances they have attended this year vs last year, what future bookings they have coming up etc.
We currently use some ticket order acknowledgements for our invoicing and order confirmations, but i can't work out a way to use the mail merge without having access to the contributions feature.
Does anyone here use acknowledgements? If so, how??
Thanks!
If I am understanding your question correclty, it sounds as if what you're looking for would be a custom order acknowledgment. Someone would need to build a custom report to contain the data you want.
Lucie