Default solictor when reserving seats

Hi,

Am writing a new website that connects to our tessitura installation. When I try reserve seats using "ReserveTicketsSpecifiedSeats" it works fine if a user is signed in but if I try to reserve seats using the default constituent then seats are locked in the system but then I get an error saying

"Default Solicitor value not present in T_DEFAULTS table"

If I look at the table we a number of rows for Default Solicitor for various organisations we run through our system. Only one has  a value of null that is for parent_table "Tessitura Web".

Is there a way I can tell the Tessitura, which row to look at depending on the organisation?

Thanks

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Hi Ken,

Thanks for your reply. Have set the session variable in the page_load using:

                    Session["organization_name"] = "Mayflower";

Have checked the value persists when the reserveseats function is called but still get the same error. There is definitely a value for this organisation set in the database.

Any ideas?

Hear Richard Tognetti present ACO2 and German cellist Daniel Müller-Schott in a classic showcase of string orchestra repertoire.
Touring nationally 13-26 June. www.aco.com.au/tognetti-aco2

This email is confidential. If you are not the intended recipient you must not disclose or use the information contained in it. If you have received this email in error please notify us immediately by return email and delete the document. The ACO is not responsible for any changes made to a document other than those made by the ACO or for the effect of the changes on the document's meaning. The ACO accepts no liability for any damage caused by this email or its attachments due to viruses interference, interception, corruption or unauthorised access.

Hi Ken,

Thanks, that seems to have done it. Although didn't realise I had to set the variable through the API using SetVariable() rather just setting a regular session variable.

Thanks again