I'm looking to automate the emailing of acknowledgement letters. Has anyone built a report/script to do this?
I'm not sure if it is the same in a development transaction but the easiest way to do this in ticketing orders is by setting up various email acknowledgment templates to appear under the "Print Order" screen. This method only adds an extra second to the order time since the ticket rep already must hit "Print Order" to print the tickets and/or receipts. When the print order screen opens you can check the box next to acknowledgment and select the desired email acknowledgment and click OK. This includes any fees or contributions added in the order. Is it possible this is available in the development module?
Chuck Buchanan
92nd Street Y
Hi Charles,
Do you have the ability to send out email confirmations in the ticketing order when there are no ticketing products in the cart, only contributions? We have been having some challenges with this :)
Cheers,
Nicholas