I had a list of gifts that I needed to adjust. All of them worked out fine except one.
For some reason in the contribution editor when I hit the adjust button, the gift I need to adjust is not listed. When I look in the constituent's giving history I can see the gift.
Does anyone have any ideas why a gift would not be listed as adjustable?
Was this gift entered in a ticket order? Contributions entered in a ticket order (either in the Tessitura client or in a web order) cannot be adjusted via the Contributions Editor but can be adjusted in Ticket Orders by opening the order in which the gift originated.
Bob
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Anna Blanton Sent: Monday, March 04, 2013 1:51 PM To: Robert Bell Subject: [Tessitura Development Forum] gift unadjustable
For some reason in the contribution editor when I hit the adjust button the gift I need to adjust is not listed. When I look in the constituent's giving history I can see the gift.
Does anyone have any ideas why I gift would not be listed as adjustable?
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