I had a list of gifts that I needed to adjust. All of them worked out fine except one.
For some reason in the contribution editor when I hit the adjust button, the gift I need to adjust is not listed. When I look in the constituent's giving history I can see the gift.
Does anyone have any ideas why a gift would not be listed as adjustable?
Any chance it's a credited gift? If so, you would need to adjust the contribution on the creditor's account, not the creditee's.
This particular gift is not soft credited to the constituent.