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Acknowledgement Rules

Beth Hawryluk
$organization
Hey! I'm wondering what other organizations do in the Acknowledment tab under Campaigns --> References. I have noticed that there is no Inactivate button there. Is it okay to delete old acknowledgement rules to keep that table clean? Or is it better to just have this as an ever growing list because deleting entries here cause issues somewhere else? Thanks for any input you may have!
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  • Former Member
    Former Member $organization

    Hi Beth:

    I mercilessly delete my old Acknowledgement rules.  It has never caused a problem for City Center.

    I do not delete the actual letter type in the T_FORMAT_INFO system table, though.  Old letters can be inactivated there and they will still show up as having been sent for past contributions.

    -- Mike

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  • Former Member
    Former Member $organization

    Hi Beth:

    I mercilessly delete my old Acknowledgement rules.  It has never caused a problem for City Center.

    I do not delete the actual letter type in the T_FORMAT_INFO system table, though.  Old letters can be inactivated there and they will still show up as having been sent for past contributions.

    -- Mike

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