Auto applying offers

There is not an automatic application of a discount but there is discount functionality that will allow you to take a percentage or dollar amount off tickets in the order across all or some of the events and price categories in your tickets.  You might look at documentation on ticket pricing and the TR_Discount_Type table.  You might also want to cross post this to the Ticketing Forum to see if you get other answers.

Elizabeth Carlock

Director of Ticketing Services

The Granada Theatre 

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Nicola Cawkwell
Sent: Wednesday, April 18, 2012 3:41 AM
To: Elizabeth Carlock
Subject: [Tessitura Development Forum] Auto applying offers

Hi

I've come across other Box Office software that will auto apply offers/price types when certain criteria is met e.g. events are setup with an offer on them where if you purchase tickets for all 5 events you get a discount and this will automatically be applied so the Box Office staff don't have to remember to do it. It will also work out whether a customer owes money to the Box Office or you owe them money if any tickets are returned and the remaining tickets no longer qualify for the offer. Or with groups it will auto apply the discount if a number of tickets is purchased at the same time for a particular event e.g. 10 or more -  I'm fairly new to Tess so I'm just checking that this does not exist in the system anywhere yet?

Many thanks

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

There is not an automatic application of a discount but there is discount functionality that will allow you to take a percentage or dollar amount off tickets in the order across all or some of the events and price categories in your tickets.  You might look at documentation on ticket pricing and the TR_Discount_Type table.  You might also want to cross post this to the Ticketing Forum to see if you get other answers.

Elizabeth Carlock

Director of Ticketing Services

The Granada Theatre 

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Nicola Cawkwell
Sent: Wednesday, April 18, 2012 3:41 AM
To: Elizabeth Carlock
Subject: [Tessitura Development Forum] Auto applying offers

Hi

I've come across other Box Office software that will auto apply offers/price types when certain criteria is met e.g. events are setup with an offer on them where if you purchase tickets for all 5 events you get a discount and this will automatically be applied so the Box Office staff don't have to remember to do it. It will also work out whether a customer owes money to the Box Office or you owe them money if any tickets are returned and the remaining tickets no longer qualify for the offer. Or with groups it will auto apply the discount if a number of tickets is purchased at the same time for a particular event e.g. 10 or more -  I'm fairly new to Tess so I'm just checking that this does not exist in the system anywhere yet?

Many thanks

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!