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Banking 'on-account' money in a Controlled Batch?

Katherine Chien
$organization

Hi Tessiturians,

I'm wondering if someone can confirm this for me please?

I usually bank donations in a Controlled Batch but am having problems closing the batch when money has been put "on-account". An error message pops up saying that the batch is out of balance even though the 'received amount' is the same in the 'adjust total' area.  

The only way for me to close this Controlled Batch is to delete the transaction that contains the on-account money.

Therefore, is it a general rule that to put money 'on-account', an uncontrolled batch is always used? Or is there a way around this?

Thanking everyone in advance,

Katherine

 

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  • $organization
    Hi Katherine,
     
    The on-account money should not be included in your adjusted, totals (in the upper right) of the contribution editor.  Technically this money was already counted in someone else's batch before it was put on-acct to you.  If you've processed a mixed batch the received amount should not match the adjust total area.  I generally process on-acct money in its own batch so I don't have to subtract their total from the rest of the entries.
     
    You can get your mixed batch to close by subtracting the total amount you entered from on-acct only in the adjust total area.  I hope this makes sense.

    Jayne Atkinson
    La Jolla Playhouse | Mgr of Development Operations 
    858| 550-1070 x 132


    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Katherine Chien
    Sent: Wednesday, July 08, 2009 5:02 PM
    To: Jayne Atkinson
    Subject: [Tessitura Development Forum] Banking 'on-account' money in a Controlled Batch?

    Hi Tessiturians,

    I'm wondering if someone can confirm this for me please?

    I usually bank donations in a Controlled Batch but am having problems closing the batch when money has been put "on-account". An error message pops up saying that the batch is out of balance even though the 'received amount' is the same in the 'adjust total' area.  

    The only way for me to close this Controlled Batch is to delete the transaction that contains the on-account money.

    Therefore, is it a general rule that to put money 'on-account', an uncontrolled batch is always used? Or is there a way around this?

    Thanking everyone in advance,

    Katherine

     




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  • $organization in reply to Jayne Atkinson

    Thank you for everyone's response. This has been an enligtening exercise and I have tested this in Test with successful results. I was able to close my controlled batch by adjusting the 'adjust total' area either by including or excluding the 'on-account' amount regardless of the received amount. I always thought the two had to be the same amount in order for the batch to close but I guess this proves me wrong!

    Cheers everyone, much appreciated! :)

    Katherine

     

     

     

Reply
  • $organization in reply to Jayne Atkinson

    Thank you for everyone's response. This has been an enligtening exercise and I have tested this in Test with successful results. I was able to close my controlled batch by adjusting the 'adjust total' area either by including or excluding the 'on-account' amount regardless of the received amount. I always thought the two had to be the same amount in order for the batch to close but I guess this proves me wrong!

    Cheers everyone, much appreciated! :)

    Katherine

     

     

     

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