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Banking 'on-account' money in a Controlled Batch?

Katherine Chien
$organization

Hi Tessiturians,

I'm wondering if someone can confirm this for me please?

I usually bank donations in a Controlled Batch but am having problems closing the batch when money has been put "on-account". An error message pops up saying that the batch is out of balance even though the 'received amount' is the same in the 'adjust total' area.  

The only way for me to close this Controlled Batch is to delete the transaction that contains the on-account money.

Therefore, is it a general rule that to put money 'on-account', an uncontrolled batch is always used? Or is there a way around this?

Thanking everyone in advance,

Katherine

 

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  • $organization

    Hi Katherine

     

    This used to confuse me too, on-account money is not considered as received money in an un-controlled batch, because you already received it under another payment method in the past.

     

    So what you need to do is adjust your total to exclude the on-account amount. Let’s say you processed a total of $6000 in donations and $1000 of that is on-account. You would make your received total $5000 – because you only received $5000 of ‘new’ money.

     

    Hope that helps.

    Sandra

Reply
  • $organization

    Hi Katherine

     

    This used to confuse me too, on-account money is not considered as received money in an un-controlled batch, because you already received it under another payment method in the past.

     

    So what you need to do is adjust your total to exclude the on-account amount. Let’s say you processed a total of $6000 in donations and $1000 of that is on-account. You would make your received total $5000 – because you only received $5000 of ‘new’ money.

     

    Hope that helps.

    Sandra

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