Hi Tessiturians,
I'm wondering if someone can confirm this for me please?
I usually bank donations in a Controlled Batch but am having problems closing the batch when money has been put "on-account". An error message pops up saying that the batch is out of balance even though the 'received amount' is the same in the 'adjust total' area.
The only way for me to close this Controlled Batch is to delete the transaction that contains the on-account money.
Therefore, is it a general rule that to put money 'on-account', an uncontrolled batch is always used? Or is there a way around this?
Thanking everyone in advance,
Katherine
Hi Katherine,
Someone can probably explain this better but when you use money that is "on account" in a controlled batch you are basically creating a zero adjustment meaning that even though you are moving money around the transaction table is not recording any new transaction amount. (I'm sure that can be explained better) In order to close a controlled batch with "on account" transactions you actually need to remove the on account amount from the received amount when you adjust the totals.