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Add Attribute To List

Nancy Clarkin
$organization

Help!  I'm having trouble adding an attribute and not losing another.  I'm using Add Attribute To List whereas the attribute itself already exists with one attribute value and the attribute I'm adding I'm using a different value. However, after I add the new attribute I then go into the account and the prior attribute value is no longer there.  It's as if I'm overwriting one to add the other but I need both values to be on the account.

Please let me know if you know what I'm doing wrong!  :)

 

Thanks so much,

Nancy

First Stage, Individual Giving Manager

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  • $organization

    Jonathan, Caryl and others,

     

    Thanks for the reply.  The multiple values is checked and oddly I can add the same attribute with different value on the account manually but whenever I use the Add Attribute To List report, it is still overwriting it.  Any other suggestions?

     

    -Nancy

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Caryl Jones
    Sent: Monday, February 13, 2012 10:41 AM
    To: Nancy Clarkin
    Subject: Re: [Tessitura Development Forum] Add Attribute To List

     

    Have you made sure that the attribute allows multiple values against the same attribute? You can check this in t_keyword (and the check box is over to the right hand side Multiple Value needs to be checked to allow multiple values to the same attribute).

    Caryl

    From: Nancy Clarkin <bounce-nancyclarkin5199@tessituranetwork.com>
    Sent: 2/13/2012 10:13:49 AM

    Help!  I'm having trouble adding an attribute and not losing another.  I'm using Add Attribute To List whereas the attribute itself already exists with one attribute value and the attribute I'm adding I'm using a different value. However, after I add the new attribute I then go into the account and the prior attribute value is no longer there.  It's as if I'm overwriting one to add the other but I need both values to be on the account.

    Please let me know if you know what I'm doing wrong!  :)

     

    Thanks so much,

    Nancy

    First Stage, Individual Giving Manager




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  • $organization in reply to Nancy Clarkin

    That's odd, as I tried the same thing  on my test server and I was able to add the same attribute twice with different values using the Tessitura Manage Attributes report.

    Is this the report you are using or is it a custom report? If it is a custom report then this may be an issue with the code in the report, rather than a set up issue.

    Caryl



    [edited by: Caryl Jones at 11:14 AM (GMT -6) on 13 Feb 2012]
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  • $organization in reply to Nancy Clarkin

    That's odd, as I tried the same thing  on my test server and I was able to add the same attribute twice with different values using the Tessitura Manage Attributes report.

    Is this the report you are using or is it a custom report? If it is a custom report then this may be an issue with the code in the report, rather than a set up issue.

    Caryl



    [edited by: Caryl Jones at 11:14 AM (GMT -6) on 13 Feb 2012]
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