Help! I'm having trouble adding an attribute and not losing another. I'm using Add Attribute To List whereas the attribute itself already exists with one attribute value and the attribute I'm adding I'm using a different value. However, after I add the new attribute I then go into the account and the prior attribute value is no longer there. It's as if I'm overwriting one to add the other but I need both values to be on the account.
Please let me know if you know what I'm doing wrong! :)
Thanks so much,
Nancy
First Stage, Individual Giving Manager
Have you made sure that the attribute allows multiple values against the same attribute? You can check this in t_keyword (and the check box is over to the right hand side Multiple Value needs to be checked to allow multiple values to the same attribute).
Caryl