Promotions Report

Many thanks for all the responses, but I think I should have made my initial question clearer. At the moment we are using Wordfly for our eDM’s, and while Wordfly  gives us the number of hard& soft bounces, I want to run a report in Tess which shows  who those people are, which individuals  opened their email, etc. I know this information is stored in the contacts/promotions section of constituents’ records, but I want a report that will collate this info for me. Does anyone know of an out of the box report that will do this, or will I need to have a custom one made?

Thanks folks.

There is not a report that will give you what you want.

You can get everyone in your 14 subsets on the same list if you want, though.  If all the different sources are all in the same appeal, just use the appeal criterion for the promotion.  If not, use an extraction set with a different segment for each source.

Kevin Sheehan

Senior Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Alaina Smith
Sent: Tuesday, December 06, 2011 12:42 PM
To: Kevin Sheehan
Subject: RE: [Tessitura Development Forum] Promotions Report

Ideally, I was hoping that there would be a report that would summarize all aspects (all promotions) within an appeal. So, since we have 14 subsets in our ask letters, I could create 14 lists, but I had hoped that just as "Revenue by Source and Appeal" reflects all promotion subsets, that there would be a report that does the same except with lines showing donor names and the amounts they'd given as a result of that promotion.

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Many thanks for all the responses, but I think I should have made my initial question clearer. At the moment we are using Wordfly for our eDM’s, and while Wordfly  gives us the number of hard& soft bounces, I want to run a report in Tess which shows  who those people are, which individuals  opened their email, etc. I know this information is stored in the contacts/promotions section of constituents’ records, but I want a report that will collate this info for me. Does anyone know of an out of the box report that will do this, or will I need to have a custom one made?

Thanks folks.

There is not a report that will give you what you want.

You can get everyone in your 14 subsets on the same list if you want, though.  If all the different sources are all in the same appeal, just use the appeal criterion for the promotion.  If not, use an extraction set with a different segment for each source.

Kevin Sheehan

Senior Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Alaina Smith
Sent: Tuesday, December 06, 2011 12:42 PM
To: Kevin Sheehan
Subject: RE: [Tessitura Development Forum] Promotions Report

Ideally, I was hoping that there would be a report that would summarize all aspects (all promotions) within an appeal. So, since we have 14 subsets in our ask letters, I could create 14 lists, but I had hoped that just as "Revenue by Source and Appeal" reflects all promotion subsets, that there would be a report that does the same except with lines showing donor names and the amounts they'd given as a result of that promotion.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1873 / Virus Database: 2102/4660 - Release Date: 12/06/11

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!