Hello Fellow Tessiturians,
Does anyone know of a report we can run that will capture responses to a promotion?
Many thanks,
Rosemary
I would start by looking at Revenue by Source and Appeal under the Campaign & Appeal category, which will include response counts.
+Ryan Creps
+Tessitura Network
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Rosemary CarrickSent: Monday, December 05, 2011 11:57 PMTo: Ryan CrepsSubject: [Tessitura Development Forum] Promotions Report
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Hi. I have a similar question to Rosemary's. I have been using "Revenue by Source and Appeal" to view responses to a promotion, but I've not yet found a report that tells me WHO the respondents are, only statistical bulk numbers. Does anyone know a straightforward way to get the information that includes the names of respondents? Thanks.
Alaina Smith, Development Coordinator, Broadway Rose Theatre Company, Tigard, Oregon
Hi Alaina,
If you want to see who responded to a promotion, you can create a list using the promotion criteria.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Ideally, I was hoping that there would be a report that would summarize all aspects (all promotions) within an appeal. So, since we have 14 subsets in our ask letters, I could create 14 lists, but I had hoped that just as "Revenue by Source and Appeal" reflects all promotion subsets, that there would be a report that does the same except with lines showing donor names and the amounts they'd given as a result of that promotion.
There is not a report that will give you what you want.
You can get everyone in your 14 subsets on the same list if you want, though. If all the different sources are all in the same appeal, just use the appeal criterion for the promotion. If not, use an extraction set with a different segment for each source.
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Alaina SmithSent: Tuesday, December 06, 2011 12:42 PMTo: Kevin SheehanSubject: RE: [Tessitura Development Forum] Promotions Report
From: Kevin Sheehan <bounce-kevinsheehan4372@tessituranetwork.com>Sent: 12/6/2011 10:52:37
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Many thanks for all the responses, but I think I should have made my initial question clearer. At the moment we are using Wordfly for our eDM’s, and while Wordfly gives us the number of hard& soft bounces, I want to run a report in Tess which shows who those people are, which individuals opened their email, etc. I know this information is stored in the contacts/promotions section of constituents’ records, but I want a report that will collate this info for me. Does anyone know of an out of the box report that will do this, or will I need to have a custom one made?
Thanks folks.
Rosemary CarrickEvents & Annual Campaigns ManagerMusica Viva Australia120 Chalmers StreetSurry Hills NSW 2010
t: +61 2 8394 6616e: rcarrick@mva.org.au t: +61 2 8394 6666 f: +61 2 9698 3878w: musicaviva.com.au
From: Kevin Sheehan [mailto:bounce-kevinsheehan4372@tessituranetwork.com] Sent: Thursday, 8 December 2011 1:07 AMTo: Rosemary CarrickSubject: RE: [Tessitura Development Forum] Promotions Report