HI-
Has anyone ever had an issue where after creating an appeal, elevated event and attaching the correct and clean list, mystery folks end up as invitees on your elevated event screen?
Recently, I created an elevated event and appeal with a clean list of 48 donors based on certain criteria. Everything got promoted correctly; event invitations to 48 records were attached. But when I opened up the elevated event screen, inexplicably, there are more than the 48 folks from my list. In fact there are people on list as invitees who are not even donors.
Has anyone experienced this little bug and found the cause of the trouble?
Thanks-
Janine Paver
Development Manager
Stanford Lively Arts
425 Santa Teresa Street, MC 2250
Stanford, CA 94305-2250
Phone: (650) 736-1251
Fax: (650) 723-8231
Janine,
Is it possible that folks are being added manually by other users at your organization?
Kirk Mortensen
Database Administrator
TheatreWorks
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Janine PaverSent: Wednesday, October 19, 2011 1:21 PMTo: Kirk MortensenSubject: [Tessitura Development Forum] Mysterious Elevated event issue
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HI you!
Do you mean that someone is adding names to my event? Not at all likely. I remember this occasionally happened at TW too—we just ignored it. This is weird though, because there are folks on the invitee list that are not on my radar at all.
How are you doing with remote working? How’s life in NC?
Janine
jpaver@stanford.edu
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From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Kirk MortensenSent: Wednesday, October 19, 2011 10:31 AMTo: jpaver@stanford.eduSubject: RE: [Tessitura Development Forum] Mysterious Elevated event issue
Is it possible that a different appeal is incorrectly connected to that event and those people got invited in error?We had this happen once when someone didn't notice they were attaching an event from the wrong year that had a similar name.