Gift Change re Ack Letters

I understand that the transaction type "Gift Change" is used when adjusting a gift in a ticket order.  The acknowledgement system doesn't recognize that transaction type is the rules setup, so an acknowledgement letter is not generated. Has anyone else experience this as a problem?  Have you found a solution?

Thanks,

Chandra

  • This bug is fixed in v10.1 which will be released as soon as we receive our final PA-DSS audit letter

  • Former Member
    Former Member $organization in reply to Chandra Asken

    Hi Chuck, 

    We are on V10.1 and Acks are fine, however Gift Change doesn't appear on the New Contributions Report. Seems the gift itself wasn't changed (it was the tickets), is it OK to update the transaction type from Gift Change to Gift in T_TRANSACTION or is that a bad idea?

    Thanks for any advice,

    Natasha  

  • Former Member
    Former Member $organization
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    Japanese geisha Cio-Cio San, “Butterfly,” abandons her faith and family for the dashing American sailor, Lieutenant Pinkerton.  But Pinkerton's love is temporary and Butterfly’s happiness short-lived.  In the end, Cio-Cio San pays the ultimate price for her selfless devotion. For more than a century, audiences have been thrilled by Giacamo Puccini's haunting, poignant music and touched by the lovely Butterfly, who sacrifices everything for love.

     

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    Cinderella

    JANUARY 25, 27, 29, 2013    |    JAMES K. POLK THEATER, TPAC

     

    With this hilarious comic opera, Rossini (the composer of The Barber of Seville) gives us his madcap version of the classic fairy tale Cinderella.  Will the beautiful Cinderella make it to the royal ball and capture the heart of the handsome prince?  Will her evil stepsisters stand in the way of her dreams?  Rossini’s opera tells the beloved story, while adding some original twists and unexpected turns.  It’s a perfect opera for the entire family or your favorite Fairy Godmother.

    The Magic Flute

    APRIL 11 & 13, 2013   |    ANDREW JACKSON HALL, TPAC

     

    The genius of Mozart shines bright in this masterfully diverse mix of unforgettable melodies, majestic choruses, and stratospheric, show-stopping coloratura singing.  Follow the adventures of Prince Tamino and Papageno the Bird Catcher as they set forth to save the captured Princess Pamina.  One of the most imaginative entertainments ever created, The Magic Flute blends myth, enchantment, and the fight between good and evil to deliver the life-affirming message: love conquers all.

     

    Buy tickets!

     

     

    Kristin Murphy

     

    Associate Development Director

    NASHVILLE OPERA

     

    In the NEWS:

    Nashville Opera Throws Out The Rule Book

    GRAMMY recognition signals Nashville’s “golden age of classical music”

     

    Direct: 615.986.3567 

    General: 615.832.5242

     

    Noah Liff Opera Center, 3622 Redmon Street Nashville, TN 37209

     

    Madame Butterfly

    OCTOBER 11 & 13, 2012    |    ANDREW JACKSON HALL, TPAC

    THE PATRICIA & RODES HART PRODUCTION

     

    Japanese geisha Cio-Cio San, “Butterfly,” abandons her faith and family for the dashing American sailor, Lieutenant Pinkerton.  But Pinkerton's love is temporary and Butterfly’s happiness short-lived.  In the end, Cio-Cio San pays the ultimate price for her selfless devotion. For more than a century, audiences have been thrilled by Giacamo Puccini's haunting, poignant music and touched by the lovely Butterfly, who sacrifices everything for love.

     

    The Difficulty of Crossing a Field

    NOVEMBER 9, 10, 11, 2012    |    THE NOAH LIFF OPERA CENTER

     

    A plantation owner in the antebellum American South walks across his field and disappears - in plain view of his family, his neighbors and the slaves - forever altering their world.  Everyone has his or her own theory of what that “disappearance” means, of why it had to happen, and of what will happen now that there is a “hole” where a man used to be. But where does the truth lie?  Based on an Ambrose Bierce short story, David Lang’s mysterious chamber opera offers intrigue, secrecy, revelation, and surprise.  Think Gone with the Wind meets The Twilight Zone!

    Cinderella

    JANUARY 25, 27, 29, 2013    |    JAMES K. POLK THEATER, TPAC

     

    With this hilarious comic opera, Rossini (the composer of The Barber of Seville) gives us his madcap version of the classic fairy tale Cinderella.  Will the beautiful Cinderella make it to the royal ball and capture the heart of the handsome prince?  Will her evil stepsisters stand in the way of her dreams?  Rossini’s opera tells the beloved story, while adding some original twists and unexpected turns.  It’s a perfect opera for the entire family or your favorite Fairy Godmother.

    The Magic Flute

    APRIL 11 & 13, 2013   |    ANDREW JACKSON HALL, TPAC

     

    The genius of Mozart shines bright in this masterfully diverse mix of unforgettable melodies, majestic choruses, and stratospheric, show-stopping coloratura singing.  Follow the adventures of Prince Tamino and Papageno the Bird Catcher as they set forth to save the captured Princess Pamina.  One of the most imaginative entertainments ever created, The Magic Flute blends myth, enchantment, and the fight between good and evil to deliver the life-affirming message: love conquers all.

     

    Buy tickets!