Hi everyone,
We may be instituting our first membership price increase since we got on Tessitura. A quick "best practice" question for you all: does anyone have opinions about whether it's better to inactivate the old levels and create new ones for the new prices, or just to change the dollar ranges on the current memberships? I can't think of a functionality reason to go one way or the other, and the workload would be much lighter if I just changed the price range...just want to make sure I'm not missing anything.
Any thoughts welcome - thanks!
Beth
I recommend just changing the price range (we’ve done it this way 3 times)
The only thing that you need to be mindful of is posting an additional gift to memberships still valid at the old rate. The system recalculates membership levels when an additional gift is posted so data entry folks should be made aware to watch and adjust as needed.
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Varro Sent: Friday, May 20, 2011 11:02 AM To: McKinley, Leslie Subject: [Tessitura Development Forum] Membership Price Increase Management
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Hi Beth,
Agree with Leslie - from a reporting/analysis perspective it will make year-over-year comparisons easier if you are tracking the same levels over time rather than apples & oranges (or going through more complex under-the-hood mapping of old levels to new levels).
Andrew
From: "Andrew Recinos" <bounce-andrewrecinos5925@tessituranetwork.com>To: bvarro@smm.orgSent: Friday, May 20, 2011 11:02:15 AMSubject: Re: [Tessitura Development Forum] Membership Price Increase ManagementHi Beth, Agree with Leslie - from a reporting/analysis perspective it will make year-over-year comparisons easier if you are tracking the same levels over time rather than apples & oranges (or going through more complex under-the-hood mapping of old levels to new levels). AndrewFrom: Beth Varro <bounce-elizabethvarro6946@tessituranetwork.com>Sent: 5/20/2011 9:59:20 AMHi everyone, We may be instituting our first membership price increase since we got on Tessitura. A quick "best practice" question for you all: does anyone have opinions about whether it's better to inactivate the old levels and create new ones for the new prices, or just to change the dollar ranges on the current memberships? I can't think of a functionality reason to go one way or the other, and the workload would be much lighter if I just changed the price range...just want to make sure I'm not missing anything. Any thoughts welcome - thanks! Beth--View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/4580/15088.aspx#15088 or reply to this message--This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! Spam Not spam Forget previous vote
From: Beth Varro <bounce-elizabethvarro6946@tessituranetwork.com>Sent: 5/20/2011 9:59:20 AM
Our experience seems to indicate that if all you are doing is change the dollar amounts you are OK to change them. You may want to test what this does in the case of a small additional donation on an existing membership, after you have changed the membership rules. See if that creates the behavior you are expecting.
However if you want to change the 3 letter "Level" code, or the Constituency applied by the membership level. In our experience you have to expire the old level and create the new letter code and Constituency. The reason we think that this is important is that the membership script that runs periodically at your site needs to understand what to do to manage membership statuses during the entire membership period. Not just while it is creating new memberships. For example if the constituency is to change. From Higher Level Donor Constituency to Lower Level Donor Consonstituency (same dollar amount). The membership Script can get confused and try to remove the Lower Level Donor Constituency (that the now changed rule now says to remove). And you end up not expiring higher level membership constituencies.
That said, I'd be in touch base with your primary contacts with Tessitura Support team. You should likely raise the specific of the change you are planning and determine if they know of any additional issues.
--Tom
We just changed the price levels and it worked fine. The issue, of course, is informing the members!
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From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Beth Varro Sent: Friday, May 20, 2011 11:02 AM To: Julie Hamre Subject: [Tessitura Development Forum] Membership Price Increase Management