Hello Fundraisers! Is anyone using Donate2 who might be able to chat with us specifically about tracking source codes for one-time giving vs recurring giving? We're just about to launch and are hoping to be able to separate out these 2 types of donations via distinct source codes. Or, if there are other best practices, we'd love to hear them. Thanks in advance for any good ideas out there!
I concur D2 support is swell. We have an annual form (with one source), a monthly form (with another source), conjoined by a Launch form where prospect picks annual or monthly (recurring). Works as expected whether URL override (source - eblast, e.g.) or form source UNTIL, someone clicks the in-form "back" button to go back to the launch form then continue to the other form, in which case the form's source wins over the override. To me, that's a stretch case, but even so, D2 team said they'd try to fix that for us.