Hello,
Invitation code storage:
We are trying to determine the best place to store codes on records to pull lists for:
These records need the ability to be easily extracted via List Builder and/or Extractions for invitations to events. Our internal suggestions are “Attributes” or “Interests.” If you use “Attributes” or “Interests” or if you have any suggestions of another location, can you please respond with rationale?
Thank you,
Jamie Roff
Jamie -
We use Attributes to track people who are opening night invite list (I think that is what you are looking for, sorry if I'm off base!). Because we have different department with different opening night lists (and multiple spaces) we have one attribute for our main stage opening night and have departments as the drop downs. This allows our marketing department to pull lists and distribute them for proofing to the various departments.
We've run into instances where someone just wants a person added for X show and not on the regular opening night list and for that we have a CSI for one timers that we link to the actual performance that they are supposed to be invited to.
This allows us to set up those vendors who need extra tickets to one show without cluttering up our opening night list.
Hope that helps,
HeatherSeattle Rep
Thanks Heather!
_______________________________________________________ Jamie Roff Manager of Development Systems Orange County Performing Arts Center 600 Town Center Drive Costa Mesa, CA 92626 T 714.556.2122 x4212 F 714.549.1352 E JRoff@OCPAC.org
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From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Heather Kraft Sent: Friday, September 24, 2010 5:02 PM To: Roff, Jamie Subject: Re: [Tessitura Development Forum] Code storage for Invitation pulls
Heather Seattle Rep
From: Jamie Roff <bounce-jamieroff2912@tessituranetwork.com> Sent: 9/24/2010 11:42:05 AM
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Hi Jamie
We do a lot of opening night/invitation based activity, using the Activity module for rsvp management.
Our model is that each business area (eg media, government, arts ‘industry’, corporates, donors etc) creates their own list, then these are combined into a Master list by a central coordinator.
We use Constituency codes to provide initial segmentation and internal ‘ownership’ of a record, then each area uses Attributes in ways that suit their needs to id who they consider for invitations.
Some areas use an invitation ‘level’ Attribute (ie A, B, C where A is ‘always invite’, B is literally B-List, etc); others use a shared cross-organisation ‘VIP Arts Interest’ attribute that defines art forms of interest to any customers we consider invite-worthy! This is pretty flexible and can be used to indicate interest in specific repeating programs or events, as well as genres.
Having said that these are all just base-line values for the List creation - its usual for the resulting Lists to then be manually reviewed, with some names deleted and others added, based on the specialist knowledge of the Constituents in each area and the nature of the event.
Regards
Peter
peter nelson business analyst
information systems
pnelson@sydneyoperahouse.com
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SYDNEY OPERA HOUSE BENNELONG POINT
GPO BOX 4274, SYDNEY NSW 2001, AUSTRALIA
SYDNEYOPERAHOUSE.COM
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Jamie Roff Sent: Saturday, 25 September 2010 02:47 To: Peter Nelson Subject: [Tessitura Development Forum] Code storage for Invitation pulls
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We just started using constituencies for these. We chose that over attributes because of the ability to set a date range
Here are 2 use senarios that come to mind:
1. you know someone is leaving a company at a future date, you can mark it with an end date & not have to worry about remembering to remove the attribute.
2. Invitations are based on a date range related to the gift date, you can add or update the constituency to reflect the benefit period.
~Sadie
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Sadie Martin Treese
Accounts Receivable Coordinator/ Tessitura Project Manager
Pittsburgh Public Theater
621 Penn Avenue
Pittsburgh, PA 15222
(412)316-8200 ext 769
Fax: (412)316-1624