Outstanding Pledge Notifications?

Hello all:

We've had a few problems with recieving gifts (especially those made online or with subscription renewals) that haven't been booked as pledge payments, but as new gifts, because nothing has flagged the person entering gifts that were was a pledge payment pending (unless, of course, the donor self-identified it).  Is there something else we should be doing with pledge payments to be altered when going into gift entry for an account that has a pledge balance remaining?

Thanks in advance.

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Hello all:

We've had a few problems with recieving gifts (especially those made online or with subscription renewals) that haven't been booked as pledge payments, but as new gifts, because nothing has flagged the person entering gifts that were was a pledge payment pending (unless, of course, the donor self-identified it).  Is there something else we should be doing with pledge payments to be altered when going into gift entry for an account that has a pledge balance remaining?

Thanks in advance.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!