Tracking Seat Naming Opportunities via Future Performance?

Hi all,

I'm trying to develop a way to track seat naming opportunities across our venues so that our dev team can quickly see what seats are named and what are still available for naming--we're currently working from excel spreadsheets which are unwieldy and prone to error. I unearthed a few threads from 5+ years ago where some folks mentioned using a dummy future performance to track what seats are available and who has named what, but they were scant on details.

Does anyone have any experience with this who would be willing to share?

Thanks!
Grayson

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  • Hi Grayson

    I have seen this managed using out-of-the-box functionality. It would depend upon your business needs, of course, as to whether or not this will work for you

    1. A performance is setup to represent your Seat Naming program - it would have the appropriate Season and other details assigned. Use blackout Hold Codes for any seats that would not be offered up for Naming 
    2. When the seat has been 'named' it is sold in a Ticket Order as a complimentary - no need to print any tickets of course. 
    3. Processing the contribution component through Contribution Entry or Ticket Orders
    4. To capture the name of the Seat - there are 2 ways, adding a Program Name with a type called Seat Naming (contribution processed in Ticket Orders) , OR add simple custom field to Contribution Entry to capture the information (using the system table T_KEYWORD) - there's details in Tessitura's Help docs on how to do that (contribution processed in Contribution Entry)

    To report, you can visually see the seats that have been Named and those available on the seat map for the 'performance'. The Performance Seating Book outputs the constituents who have named seats and their seats. If you used Program Names to store the recognition name for the Named Seat (as it could be different to the Constituent name), you would use the Program Listing report to output the name. If you used Contribution Entry to process the contribution and the custom field, the details in the field output in the Print Acknowledgement Utility. 

    Thought I'd mention it as it might be a good option to use as a place to start.

    Cheers

    Sandra

Reply
  • Hi Grayson

    I have seen this managed using out-of-the-box functionality. It would depend upon your business needs, of course, as to whether or not this will work for you

    1. A performance is setup to represent your Seat Naming program - it would have the appropriate Season and other details assigned. Use blackout Hold Codes for any seats that would not be offered up for Naming 
    2. When the seat has been 'named' it is sold in a Ticket Order as a complimentary - no need to print any tickets of course. 
    3. Processing the contribution component through Contribution Entry or Ticket Orders
    4. To capture the name of the Seat - there are 2 ways, adding a Program Name with a type called Seat Naming (contribution processed in Ticket Orders) , OR add simple custom field to Contribution Entry to capture the information (using the system table T_KEYWORD) - there's details in Tessitura's Help docs on how to do that (contribution processed in Contribution Entry)

    To report, you can visually see the seats that have been Named and those available on the seat map for the 'performance'. The Performance Seating Book outputs the constituents who have named seats and their seats. If you used Program Names to store the recognition name for the Named Seat (as it could be different to the Constituent name), you would use the Program Listing report to output the name. If you used Contribution Entry to process the contribution and the custom field, the details in the field output in the Print Acknowledgement Utility. 

    Thought I'd mention it as it might be a good option to use as a place to start.

    Cheers

    Sandra

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