We have a pledge on which all payments have been made. I need to adjust a portion of the total amount to a different campaign and designation. When I go to do the adjustment and I enter the original source, the box pops up that prompts me to select which gift to adjust, however the one I need to adjust does not appear. I'm not sure why it wouldn't show up or how I can get it to show up so that I can adjust it. Any ideas here on why this might be happening?
Is it because you are in the individual record rather than the household or vice versa?
That could be related- however the gift is through a DAF, credited to an individual that is also part of a household. I am setting up the adjustment the same as the pledge, with the DAF as the owner and the creditee as initiator. I tried going in through the household account just to see what would happen, but of course the gift did not pop up there either (since it belongs to the DAF.) I can't think of a reason why it won't let me make an adjustment-