Hi all,
We are interested in integrating with iWave. We recently learned that they are going to provide screening on the household level in their upcoming new release. We will wait for that opportunity. In the meantime, we would love to find out about your experience with the integration process and how you are using the information. Was it difficult to implement? Do you have any tips to share?
Thanks in advance for sharing!
Susan
Hi all -
Just to follow up with Susan's post with the latest and greatest. The newest version of iWave is released and does provide screening on the household level as well as instant single account level screening which I've been really excited to release and over a dozen new data points brought back into Tessitura compared to the older integration. I know the Public Theatre is just now getting it installed, and I'd love to hear how you are using the integration and iWave information in your daily work!
Best,
Heather
We just got this integration installed yesterday and honestly I've never seen my Development Director so excited. We're still mapping out how we plan to use it in our daily work, but the potential has the team really excited.
Do we have to schedule an upgrade? Or is this done automatically for RAMP users?
Hi Tom -
You'll need to reach out to iWave to talk about scheduling the upgrade. They are currently managing the pipeline of organizations to upgrade/install. We're aiming at doing somewhere around 2-3 per week during 2020 as a cadence. There are some minimum Tessitura requirements as well - you need to be on either 15.0.10+ or 15.1.3+ in order to use the latest version of the integration.
Heather Laidlaw Kraft (she/her),
Thanks, we meet the basic requirements. We will reach out when we are ready.
--Tom