When your constituents make contributions on your website, is your Tessitura set up to process these as ticket orders?
I am wondering if orders are the only option for processing web donations or if other organizations have found a way for this to be processed outside of orders? (We are not using TNEW or RAMP, though I don’t believe this would matter)
We want to be able to adjust web contributions without the restrictions caused by them living in ticket orders and are also considering having these contributions come in to Tess on account directly.
Thanks, all!
Andrea
Hi Andrea,
Tnew donations that come in via the shipping page go on account for us. Donations on the next page/checkout are written directly to fund; same with donations that the ticket office processes - they show up as contributions but are booked through the ticketing module. I appreciate that it reduces the steps for processing.
Megan