Worker.Suffix Error Message Cannot Create Worker with Inactive Suffix

Hey Shelley,

For a new user, you need to add the worker role to the constituent record before she can be added to a plan.

Dot

Following- I haven’t seen this error but I created a new user and she’s not showing up on the drop down menu as a Worker when creating a Plan. Any suggestions?

Shelley Espinoza

System Services Manager

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Laura House
Sent: Friday, June 09, 2017 1:20 PM
To: Shelley Espinoza
Subject: [Tessitura Development Forum] Worker.Suffix Error Message Cannot Create Worker with Inactive Suffix

Good Afternoon--Need help on Worker Setup error message, cause, and how to fix

Has anyone seen this error message and found a way to fix it?

Cannot Create Worker with Inactive Suffix (Worker.Suffix)

The worker in question has been set up in: 

Tessitura Security module (we tried User Type, and Both ),

and has her Constituent ID entred as the Worker ID,

and the Worker Type is set to the same as the other workers at the organization.

Please let us know if you have seen and solved this issue.

Your assistance is Greatly Appreciated!

Thank you,

Dr. Laura House, Shared Services Database Manager

Kauffman Center for the Performing Arts

1601 Broadway | Kansas City, MO 64108

direct 816.994.7214 | cell 816.301.1304 | fax 816.994.9037

kauffmancenter.org | a non-profit 501(c)3 organization

Enriching the lives of everyone in our community through extraordinary and diverse performing arts experiences.

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Hey Shelley,

For a new user, you need to add the worker role to the constituent record before she can be added to a plan.

Dot

Following- I haven’t seen this error but I created a new user and she’s not showing up on the drop down menu as a Worker when creating a Plan. Any suggestions?

Shelley Espinoza

System Services Manager

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Laura House
Sent: Friday, June 09, 2017 1:20 PM
To: Shelley Espinoza
Subject: [Tessitura Development Forum] Worker.Suffix Error Message Cannot Create Worker with Inactive Suffix

Good Afternoon--Need help on Worker Setup error message, cause, and how to fix

Has anyone seen this error message and found a way to fix it?

Cannot Create Worker with Inactive Suffix (Worker.Suffix)

The worker in question has been set up in: 

Tessitura Security module (we tried User Type, and Both ),

and has her Constituent ID entred as the Worker ID,

and the Worker Type is set to the same as the other workers at the organization.

Please let us know if you have seen and solved this issue.

Your assistance is Greatly Appreciated!

Thank you,

Dr. Laura House, Shared Services Database Manager

Kauffman Center for the Performing Arts

1601 Broadway | Kansas City, MO 64108

direct 816.994.7214 | cell 816.301.1304 | fax 816.994.9037

kauffmancenter.org | a non-profit 501(c)3 organization

Enriching the lives of everyone in our community through extraordinary and diverse performing arts experiences.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!