Who can add credit card numbers?

In the spirit of continued PCI compliance, I am wondering the following question for other development departments: Who in the department is allowed to ADD credit card numbers to a donor record in Tessitura? All members of the department? Only the gift processing position? Are gift officers allowed to enter new credit cards? Curious if anyone else has gone through discussion in terms of who has permission to add this information. This hasn't been a topic for conversation at my previous organizations, but is worth discussing now. Any input would be appreciated!
Parents
  • We have left the ability open as our call centre reps will set up pledge contributions so need the ability to add the credit card number to the patron file.

    We do have the T_Defaults setting 'CC_STORE_ACCOUNT' set to No so that only credit cards attached to a pledge will be kept. If the credit card is not attached to a pledge, then it is purged.

Reply
  • We have left the ability open as our call centre reps will set up pledge contributions so need the ability to add the credit card number to the patron file.

    We do have the T_Defaults setting 'CC_STORE_ACCOUNT' set to No so that only credit cards attached to a pledge will be kept. If the credit card is not attached to a pledge, then it is purged.

Children
No Data