Hello all.
I'm curious to know how many organizations out there currently have someone from their Artistic or Production Departments as Tessitura users.
Many times, actors or creative team members are added to our database by our Ticketing department because they need to sell them parking or book their comps. In Development, we can think of many other uses for this information. But we're wondering who handles that data entry at other organizations.
Thanks!
Our Production Department uses Tessitura to track our Artist Aide volunteer program using Plans. They actually came to us to start using it because they thought it would help our fundraising efforts if we knew when/how they were volunteering (Seriously love them for that!!!). Since they don't use the database as often, we worked on creating clear documentation for the functions they needed to complete. It's working great!
Unknown said: Many times, actors or creative team members are added to our database by our Ticketing department because they need to sell them parking or book their comps. In Development, we can think of many other uses for this information. But we're wondering who handles that data entry at other organizations.
Since shortly after moving to Tessitura, our entire production history, i.e. the folks from the cast/creative team page(s) from programs, starting from our founding in 1963, live in Tessitura as constituents, with their relationships to current and/or historical productions living in custom tabs and accessed via custom reports.
More recently, we've been moving from simply storing historical data there to using this framework to find/list people (and their contact data) associated with current and future productions. I've created a couple more custom reports for this, including one for our Stage Management folks that optionally creates and e-mails vCards to a specified e-mail address. For the staff concerned this is a new way to access and utilize this data, and these are new Tess users, so this new relationship is ongoing and evolving, as you might imagine, but it is going reasonably well so far, a few bumps and bruises notwithstanding. The related data entry, too, is a responsibility that is likewise not quite solidified, but I am hopeful ;-)
Re: comps, we've moved to staff, actors, cteam, vols, etc., buying these as much as possible on the web, via a complicated relationship of MOSes, Ranks, and Affiliations, and it is also working out quite well so far.