Membership Status: Pending and Active

Hello, 

 

I was wondering if anyone has any experience in dealing with pending memberships.  As I understand it, a pending membership does not become active until the initiation date hits and the expiration date of the current membership expires. 

However,I've noticed that many of my pending memberships with initiation dates marked months ago are not activating.  

If it's not relying on the initiation date, then what will trigger the pending membership to become active?

 

Thanks, 

 

Rey

Parents
  • I'm assuming the answer to this will be yes, especially if you have memberships being changed to "Lapsed", but is your Membership Update utility running every day?

    Jenny





    Jennifer O'Neill-Englund
    Database Membership Specialist,
    Advancement Operations Department
    o: (651) 225-2854




    From: "Mary Cole" <bounce-marycole7594@tessituranetwork.com>
    To: "Jennifer O'Neill" <joneill@smm.org>
    Sent: Wednesday, October 4, 2017 12:13:09 PM
    Subject: Re: [Tessitura Development Forum] Membership Status: Pending and Active

    I just had this same problem, so I ran the membership update utility for 8/1/2017 (although some of them didn't begin until 9/28/17) and I set the end date for 9/30/2018 and now every single membership says "lapsed." HELP!!!


    From: R C <bounce-reycanseco5309@tessituranetwork.com>
    Sent: 3/24/2016 2:20:22 PM

    Hello, 

     

    I was wondering if anyone has any experience in dealing with pending memberships.  As I understand it, a pending membership does not become active until the initiation date hits and the expiration date of the current membership expires. 

    However,I've noticed that many of my pending memberships with initiation dates marked months ago are not activating.  

    If it's not relying on the initiation date, then what will trigger the pending membership to become active?

     

    Thanks, 

     

    Rey





    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • I'm assuming the answer to this will be yes, especially if you have memberships being changed to "Lapsed", but is your Membership Update utility running every day?

    Jenny





    Jennifer O'Neill-Englund
    Database Membership Specialist,
    Advancement Operations Department
    o: (651) 225-2854




    From: "Mary Cole" <bounce-marycole7594@tessituranetwork.com>
    To: "Jennifer O'Neill" <joneill@smm.org>
    Sent: Wednesday, October 4, 2017 12:13:09 PM
    Subject: Re: [Tessitura Development Forum] Membership Status: Pending and Active

    I just had this same problem, so I ran the membership update utility for 8/1/2017 (although some of them didn't begin until 9/28/17) and I set the end date for 9/30/2018 and now every single membership says "lapsed." HELP!!!


    From: R C <bounce-reycanseco5309@tessituranetwork.com>
    Sent: 3/24/2016 2:20:22 PM

    Hello, 

     

    I was wondering if anyone has any experience in dealing with pending memberships.  As I understand it, a pending membership does not become active until the initiation date hits and the expiration date of the current membership expires. 

    However,I've noticed that many of my pending memberships with initiation dates marked months ago are not activating.  

    If it's not relying on the initiation date, then what will trigger the pending membership to become active?

     

    Thanks, 

     

    Rey





    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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