Membership Status: Pending and Active

Hello, 

 

I was wondering if anyone has any experience in dealing with pending memberships.  As I understand it, a pending membership does not become active until the initiation date hits and the expiration date of the current membership expires. 

However,I've noticed that many of my pending memberships with initiation dates marked months ago are not activating.  

If it's not relying on the initiation date, then what will trigger the pending membership to become active?

 

Thanks, 

 

Rey

Parents
  • The Membership Update Utility also has to be run – that uses the initiation date to update the record (inactivate prior and activate pending).  

     

    You might want to check membership that should be Lapsed or Dropped. If you see no change there – the update utility is not being run.

     

    From: R C [mailto:bounce-reycanseco5309@tessituranetwork.com]
    Sent: Thursday, March 24, 2016 2:28 PM
    To: McKinley, Leslie <LMcKinley@nycitycenter.org>
    Subject: [Tessitura Development Forum] Membership Status: Pending and Active

     

    Hello, 

     

    I was wondering if anyone has any experience in dealing with pending memberships.  As I understand it, a pending membership does not become active until the initiation date hits and the expiration date of the current membership expires. 

    However,I've noticed that many of my pending memberships with initiation dates marked months ago are not activating.  

    If it's not relying on the initiation date, then what will trigger the pending membership to become active?

     

    Thanks, 

     

    Rey




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • The Membership Update Utility also has to be run – that uses the initiation date to update the record (inactivate prior and activate pending).  

     

    You might want to check membership that should be Lapsed or Dropped. If you see no change there – the update utility is not being run.

     

    From: R C [mailto:bounce-reycanseco5309@tessituranetwork.com]
    Sent: Thursday, March 24, 2016 2:28 PM
    To: McKinley, Leslie <LMcKinley@nycitycenter.org>
    Subject: [Tessitura Development Forum] Membership Status: Pending and Active

     

    Hello, 

     

    I was wondering if anyone has any experience in dealing with pending memberships.  As I understand it, a pending membership does not become active until the initiation date hits and the expiration date of the current membership expires. 

    However,I've noticed that many of my pending memberships with initiation dates marked months ago are not activating.  

    If it's not relying on the initiation date, then what will trigger the pending membership to become active?

     

    Thanks, 

     

    Rey




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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